Privacy Policy QQ Slot –
Personal Data Protection for Malaysian Members

QQ Slot takes the protection of personal data very seriously. This Policy applies to all information we collect when you register an account, make a deposit or withdrawal, play games, contact customer support, or simply browse our website.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international best practices in data protection. We are committed to ensuring that your personal information is processed lawfully, fairly, and transparently.

If you are under 18 years of age, please do not use our platform. QQ Slot does not knowingly collect personal data from minors.

We collect personal information from various sources to ensure the platform QQ Slot operates securely and delivers the best possible service to you. The following are the main categories of information we collect:

We does not collect sensitive information such as biometric data, medical records or religious information unless required by law. Financial data such as credit card details is not stored on our servers — it is processed directly through secure payment gateways.

The personal information we collect is used solely for legitimate purposes necessary to operate the platform QQ Slot. Below are the primary purposes for which we use your data:

• Account Management: Creating, verifying, and managing your member account, including the KYC (Know Your Customer) process.
• Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u and CIMB Clicks, as well as managing withdrawal of winnings to your Malaysian bank account.
• Service Provision: Gives you access to all platform features, including Malaysia Super League and EPL football betting, slots, live casino, e-sports, and virtual sports.
• Customer Support: Responding to enquiries, resolving complaints and providing any necessary technical assistance.
• Security & Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and unauthorised access to your account.
• Legal Compliance: Fulfilling legal and regulatory obligations including anti-money laundering (AML) requirements.
• Platform Improvements: Analysing aggregated usage data to improve platform features, performance, and user experience.
• Communications: Sending important notifications regarding your account, transactions, and policy changes — not marketing emails without your consent.

QQ Slot does not sell, rent or disclose your personal information to third parties for marketing purposes. However, we may share information in the following circumstances:

• Payment Service Providers: Payment gateways that process your deposit and withdrawal transactions (e.g. FPX, Touch 'n Go, GrabPay providers). These providers receive only the information necessary to process your transaction.
• Game Providers: Technology companies that provide slot, live casino, and other game software within our platform. Shared data is limited to session IDs and necessary technical information.
• Authorities: We will disclose information to Malaysian authorities (e.g. PDRM, BNM) when required by law, court order, or legitimate regulatory obligation.
• Analytics Services: Platform analytics tools that help us understand aggregated, anonymised usage patterns for the purpose of service improvement.

All third parties we work with are required to comply with strict data protection standards and are not permitted to use your information for any purpose beyond what is specified in our service agreements.

QQ Slot continuously invest in technology and security procedures to ensure your personal data remains protected at all times. Our key security measures include:

• 256-bit SSL Encryption: All communication between your browser and our servers is fully encrypted, ensuring no third party can intercept data in transit.
• Secure Password Storage: Account passwords are not stored in readable form — we use a robust cryptographic hashing algorithm (bcrypt) to protect your login credentials.
• Two-Factor Authentication (2FA): An extra layer of protection for your account through two-factor authentication using your Malaysian phone number.
• 24/7 Monitoring: An always-on automated monitoring system to detect suspicious activity or unauthorised access attempts.
• Internal Access Controls: Only authorised personnel with a legitimate job requirement may access member personal data, and all access is logged for audit purposes.
• Regular Penetration Testing: Our platform undergoes regular security testing by independent third-party experts to identify and address vulnerabilities before they can be exploited.

Platform QQ Slot uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Below are the types of cookies we use:

You can manage your cookie settings through your browser settings or by contacting us. Please note that disabling certain cookies may affect platform functionality.

We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by Malaysian law. General data retention guidelines are as follows:

Once the retention period has expired, data will be securely deleted or fully anonymised so that it can no longer be linked back to your identity.

Under Malaysia's PDPA 2010, you have the following rights regarding the personal data we hold about you:

To exercise any of the above rights, please contact us at support@qqslot.run with the subject line "Privacy Request – [Right Type]". Requests will be processed within 14 working days. We may need to verify your identity before processing your request.

Platform QQ Slot may contain links to third-party websites or services in certain contexts, such as payment providers or game providers. This privacy policy applies solely to the qqslot.run platform and does not cover the privacy practices of any third-party websites.

We are not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit. Payment providers such as Touch 'n Go, GrabPay, and DuitNow have their own privacy policies governing the transaction data you share with them.

QQ Slot reserves the right to update or amend this privacy policy at any time to reflect changes in our practices, legal requirements, or new technologies we adopt. The date of the most recent update will always be displayed at the top of this page.

For material and significant changes, we will notify you by email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after such notice will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, please contact us via:

We will endeavour to resolve all privacy-related queries and complaints fairly and transparently. If you are unsatisfied with our response, you have the right to refer your complaint to the Department of Personal Data Protection Malaysia or the relevant regulatory authority.